Answering live 24/7
AI receptionistPerth, WA

Built by AI. Set up by humans. Right here in Perth.

AI receptionist for Perth businesses.

When you’re on the tools, with a customer or closed for the day, CXUP answers your calls in your business’s name, 24/7. It answers common questions, takes messages, books appointments and puts urgent calls through, and our team in Perth sets it all up for you.

  • Answers 24/7
  • Works with your existing number
  • Plans from $149/month incl. GST
Fernando and Julian, the founders of CXUP, shaking hands in Perth
Fernando & JulianCXUP founders · Perth, WA
(01)THE MISSED CALL

The phone always rings at the worst time.

  1. 10:15 am

    On the tools

    A plumber in Joondalup is under a house with wet hands. The phone rings out, and the caller tries the next plumber on Google.

  2. 1:30 pm

    With a client

    Both stylists at a Leederville salon have someone in the chair. A new client calls to book, hears voicemail and hangs up.

  3. 7:40 pm

    Closed for the day

    A physio clinic in Cannington has closed. Someone who hurt their back at work wants the first appointment tomorrow.

These are examples, but you’ll know the feeling. Every one of those calls could have been a job, a booking or a new regular. Curious what that adds up to for you? Try our missed call calculator.

Illustrative example of a call.

(02)HOW IT ANSWERS

Your phone, answered.

Here’s what your AI receptionist does on every call, set up around the way your business works:

  • Answers every call. In your business's name, day or night: every call, only when you're busy, or after hours. You choose.
  • Handles common questions. Opening hours, services, areas you cover: whatever you tell us it can share.
  • Takes messages. Name, number and what the caller needs, passed straight on to you.
  • Books appointments. Into your calendar during the call. Tell us what you use to manage bookings and we'll confirm how it connects.
  • Puts urgent calls through. To your team, following your instructions, or takes a message if no one's free.
  • Shows you every call. Transcripts, summaries and outcomes in your client portal, so you always know what was said and booked.

It’s built for general call handling. It doesn’t give binding quotes, professional advice or emergency guidance.

(03)WHO IT’S FOR

Built for busy Perth businesses.

If a missed call can cost you a job, a booking or a customer, CXUP is built for you.

  • A phone showing a missed call on a work bench while a tradie works in the background

    Trades

    You're on the tools, driving between jobs or up a ladder. CXUP takes the job details and the suburb, and books the quote visit or passes on the urgent ones.

  • A phone showing a missed call on the counter of a busy hair salon

    Salons and beauty

    Hands full with a client in the chair. CXUP answers, books the appointment and answers questions about services and opening hours.

  • A phone showing a missed call on a clinic reception desk

    Clinics and allied health

    Front desk busy with patients in person. CXUP answers the phone, books appointments and takes messages for the practitioner.

  • A phone showing a missed call on a café counter during service

    Hospitality

    Booking calls in the middle of service. CXUP answers questions about hours and bookings, and takes the reservation details.

  • A phone showing a missed call on a shop counter

    Retail

    Questions about stock, hours and orders without pulling staff off the floor. Urgent calls still come through to you.

  • A phone showing a missed call on a desk in a real estate office

    Real estate and other services

    Enquiries captured around the clock, not just in office hours, and passed to the right person with the details they need.

(04)MEET THE HUMANS

Built by AI. Set up by humans. Right here in Perth.

The AI answers the phone. We’re the ones who set it up, look after your account, and pick up when you need a human. CXUP is a family-run, WA-owned business based in Perth.

Fernando Landi Junior, co-founder of CXUP
CO-FOUNDERFernando Landi JuniorBrings hands-on industry experience from maintenance leadership and trade work, giving him a real understanding of what busy tradies and small businesses need.
Julian Sosa, co-founder of CXUP
CO-FOUNDERJulian SosaLeads the technical build behind CXUP, personalising each AI receptionist for every client.
  • Leticia LeaoLeticia LeaoCustomer Service Manager
  • Jodie SosaJodie SosaMedia & Marketing Manager
(05)HOW SETUP WORKS

Live this week, not next quarter.

  1. We learn your business needs

    We start with a real conversation, whether in person, over a call, or on Google Meet, to understand how you want calls handled: what to say, what to book, when to escalate.

  2. We build your receptionist

    Your AI receptionist is built around exactly what you told us, and then connected to your existing number and tested end-to-end, with zero disruption to your business.

  3. You go live

    Calls start getting answered right away. You can review every call, with its transcript, summary and outcome, right in your client portal.

  4. We fine-tune it with you

    As real calls come in, we review them together and adjust the scripts, responses, and escalation rules to match.

Most businesses are live within a few days of signing up. Setup is a one-off fee from $599 incl. GST.

(06)WHERE WE WORK

Helping businesses right across Perth.

We’re a Perth team, and we set up businesses across the metro area, north and south of the river. We meet in person, over a call or on Google Meet, whichever suits you. We don’t have an office in every suburb; here are some of the areas we cover.

North of the river

  • Perth CBD
  • West Perth
  • Subiaco
  • Leederville
  • Mount Lawley
  • Osborne Park
  • Balcatta
  • Morley
  • Innaloo
  • Scarborough
  • Karrinyup
  • Hillarys
  • Joondalup
  • Wanneroo
  • Clarkson
  • Butler
  • Ellenbrook
  • Midland

South of the river

  • South Perth
  • Victoria Park
  • Belmont
  • Cannington
  • Canning Vale
  • Willetton
  • Fremantle
  • Melville
  • Booragoon
  • Cockburn Central
  • Bibra Lake
  • Jandakot
  • Armadale
  • Byford
  • Kwinana
  • Baldivis
  • Rockingham

Not on the list? If your business is in Perth, get in touch and we’ll let you know how we can help.

Quick answers.

Does it work with my existing phone number?

Yes. Your receptionist connects to the number you already use, so there's nothing new for your customers to learn.

How much does it cost?

Plans start at $149 a month for Basic (100 minutes included), $299 for Standard (300 minutes) and $499 for Premium (600 minutes). All prices include GST, plus a one-off setup fee from $599 incl. GST. If you go over your minutes, extra calls are billed at a small per-minute rate, shown clearly on your invoice. See plans and pricing

Can it answer only after hours, or when we're busy?

Either, or both. Use it as your first point of call, as overflow when your team is busy, or as after-hours call answering when you're closed. Tell us what suits how you work and we'll set it up that way.

What happens if a call needs a real person?

Your receptionist can put urgent calls straight through to your team, or take a message if no one's available. It isn't designed for emergency or life-critical calls. In an emergency, call 000.

How quickly can I get started?

Most businesses are live within a few days of signing up. We learn how you answer the phone today, build your receptionist around it, connect your number and test everything before go-live.

Are calls recorded?

Yes. Calls are recorded and transcribed so you can review them in your client portal. Our Privacy Policy explains how that information is handled. Read our Privacy Policy

Ready when your phone rings.

  1. We read your answersSo our first chat starts with your business, not a script.
  2. A real person gets in touchFrom our Perth team, by phone or email, whichever you prefer.
  3. We show you how CXUP could fitIf it does, we set things up around the way you work.

Plans from $149 a month incl. GST (100 minutes included; extra minutes billed per minute). One-off setup from $599 incl. GST.

Rather talk now? 1300 01 CXUP

Let’s see how CXUP fits your business.

Tell us a little about your business and how you handle calls today. A real person from our Perth team will get back to you.

  1. About you
  2. Your calls today
  3. What you’d like

Step 1 of 3About you

What are you interested in?

We only use your details to reply to your enquiry. They’re sent over an encrypted connection.

Disclaimer

  • Examples, not resultsThe call on the phone, the missed-call moments and the industry examples on this page are illustrations of how CXUP can work. They aren't real customers, calls or results.
  • Set up around your businessWhat your AI receptionist does depends on how it's set up with you. Booking into your calendar depends on the booking tool you use, and urgent calls are put through only where you've asked for it. It isn't designed for emergency or life-critical calls. In an emergency, call 000.
  • No guaranteeCXUP doesn't guarantee any particular number of calls answered, bookings, enquiries or revenue. Results depend on your business, your call volumes and how the service is set up and used.
  • Prices and service areaPrices are in Australian dollars and include GST: plans from $149 a month (100 minutes included, extra minutes billed per minute) and a one-off setup from $599, as at September 2026. We're a Perth-based team; the suburbs listed are areas we work in, not office locations.

Full details are in our Terms of Service and Privacy Policy.